Read this tip to make your life smarter, better, faster and wiser. LifeTips is the place to go when you need to know about Auction Management and other Auction topics.
There's a good chance that if you refuse to accept a return item or provide a prompt refund to an upset customer, you will receive negative feedback. Although you may be "right," you need to ask yourself if not accepting this one return be worth the unlimited number of bids you may lose as a result of negative feedback? Remember “you can win the battle and you still lose the war.”