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Should I send a congratulatory email to successful online buyers?

Increase Positive Feedback

Most online buyers truly enjoy immediate gratification. After your auction ends, send an email, congratulating your high bidder on his successful bid and provide details on how to pay for it. If you can't do this manually, there are several automated programs that can handle this function for you. This will go a long way in building good relationships and strong, positive feedback.

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